ABOUT US

Zone is a design and construct team that specializes in bringing brands and spaces to life.

Our approach is multi-disciplinary, combining planning, design, manufacturing, project management, custom refurbishments, maintenance, fit-outs and construction to deliver pragmatic, end-to-end solutions.

Our cross-industry experience means our services are based on an unparalleled understanding of real-world success.

INTEGRITY

“ REPUTATIONS TAKE TIME TO BUILD AND ZONE TAKES PRIDE IN BEING HONEST, TRANSPARENT AND HAVING STRONG MORAL PRINCIPLES THAT ALLOW US TO FORGE LASTING RELATIONSHIPS WITH OUR CLIENTS AND SUBCONTRACTORS. ”

HISTORY

Zone has been operating for over 12 years in commercial fit-out construction. Our major strength is our ability to convert conceptual ideas into real projects through total management and control of concept design, developed design, detailed design, construction, commissioning and defects-free handover.

Over the years we have successfully executed a variety of fit-outs across several Pacific countries. To name a few: Air New Zealand check-in counters at Auckland International Airport, Bartercard New Zealand head office in Auckland, Parliament buildings in Kiribas, along with many large projects within PNG including office, retail and banking fit-outs for Deloitte, Santos, ANZ Banking Group, Westpac, Puma Energy, KPMG, Ashurst & Allens Linklaters.

For a comprehensive list of our completed projects please refer to page 16.

PEOPLE

Our greatest asset are our people. From management through to tradespeople, we cover a wide skill base to deliver a total service, including project costing and estimating, professional quantity surveying, building technology, project and construction management.

PHILOSOPHY

ZONE’S OPERATING PHILOSOPHY IS BASED ON BUILDING RELATIONSHIPS FOR THE LONG TERM.

WE UNDERSTAND THAT RELATIONSHIPS ARE MULTI- FACETED SO WE PLACE HIGH IMPORTANCE ON NURTURING THE DYNAMICS BETWEEN OUR PROJECT DIRECTOR AND OUR CLIENTS.

THIS ENSURES EXPECTATIONS ARE MET THROUGHOUT THE COURSE OF A PROJECT, AND ARE SUCCESSFULLY DELIVERED ON WITHIN THE TRIPLE CONSTRAINTS OF TIME, BUDGET AND QUALITY.

QUALITY CONTROL

We have a proven track record of successful projects, built on our reputation for delivering high-quality finishes and outstanding performance. Our comprehensive Best Practice Operating Plan enables us to critically review all aspects of our performance on a monthly basis, ensuring that we stay on track throughout each project. This commitment helps us maintain quality and uphold standards across all areas of our business.

Our Project Managers are highly trained and qualified in both quality control and assurance.

MEETING CLIENTS EXPECTATIONS

OUR BENCHMARKING PROGRAM INVOLVES COMPREHENSIVE CLIENT INTERVIEWS AT BOTH THE MIDPOINT AND CONCLUSION OF EACH PROJECT.

THIS ALLOWS US TO MEASURE CLIENT SATISFACTION ACROSS PRODUCTS AND SERVICE; DEFECTS ON HANDOVER; CONSTRUCTION COST

PREDICTABILITY; CONSTRUCTION TIME PREDICTABILITY AND SAFETY.

HEALTHY AND SAFETY

Zone is committed to a Zero harm workplace.

We believe the well-being of people employed at work, or people affected by our work, is a major priority and must be considered during all work performed on our Company’s behalf.

People are our most important asset and the health and safety of our employees is our greatest responsibility. The public, including contractors, are given equal priority to that of our employees.

PROGRAM MANAGEMENT & FINACIAL CONTROL

At Zone we do not compromise the quality of our services. We use international industry standard applications for construction project control and transparency, Prolog Manager (by Meridian System), Microsoft Project 2013 and Primavera P6 (by Oracle).

Prolog Manager, MS Project and P6 are project and program management applications that automate daily construction processes, from project design to closeout, with features including document management, cost control, purchasing management and field administration. They are based on a collaborative platform, which means that as a construction company, we are immediately alerted to pending RFls, answered questions, potential issues, and changes.

These applications give us full control and visibility across all projects undertaken by our organisation

RISK MANAGEMENT

Risk management is a key component in our process which results in us achieving successful completion of all projects we undertake.

The process includes the production of a Master Risk Register. This clearly defines the project phases and identifies the risks within each phase (to which ownership will be assigned), the likelihood of occurrence and consequence,

and the severity of risks is analyzed v so we can allocate appropriate risk mitigation strategies.

Our project manager is responsible for tracking the risks against the Master Risk Register. The risk register records and logs details of items and events considered by the project team as putting the stated objectives of the project at risk.

The register is developed during the initial stages of the project and integrated with other aspects of the project management plan.

DEFECT MANAGEMENT

One of the biggest challenges in our industry is defect management.

It represents a major client frustration.

At Zone, quality performance is monitored in terms of both the effect of defects at completion, and the time taken to clear them.

We understand the ideal approach to quality results is to eliminate defects at the source so that a defect-free handover is a realistic proposition.

CONTRACT COMPLETION PROCESS

Zone’s management team is experienced with a proven track-record in ensuring the smooth completion of projects within the time restraints as per each job specification.